The new Galaxy Book5 Pro is here — packed with intelligent Galaxy AI features powered by an advanced NPU. Blaze through intense AI workloads with the lightning-fast Intel® CoreTM Ultra processor (Series 2) and stay charged on the path to success with a long-lasting battery.
See the Highlights
Powerful processor
Galaxy AI on PC
Long-lasting battery
Powerful processor driving the Next-Gen AI PC
Experience a new level of transformative AI performance on Galaxy Book5 Pro 14" with the super-fast Intel® Core™ Ultra processor (Series 2), upgraded graphics and an advanced NPU capable of up to 47 TOPS. Harness all that power to blaze through heavy workloads, render complex 3D models and easily complete AI-intensive tasks with incredible speed.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**CPU and GPU specifications may vary depending on model, country, or region.***NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support 40 TOPS and 47 TOPS respectively.****The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 Pro 14" with Intel® Core™ Ultra 7 (Series 2) 258V processor and Galaxy Book4 Pro 14" with Intel® Core™ Ultra 7 (Series 1) 155H processor. The CPU single-core performance of Galaxy Book5 Pro 14" shows a 29% improvement over Galaxy Book4 Pro when tested with Cinebench R24. The GPU performance has improved by 26% when tested with Wildlife Extreme Unlimited.
Get search results in a snap
AI Select lets you search intuitively right on your PC screen. No need to type — simply trace an image, text or even a QR code on the screen using cursor or touch and get search results on the fly.
Track your path with Recall
Explore your PC's history and quickly find what you need with Recall — like last year's financial report or an old work email. Scan through snapshots in the timeline to get relevant results and related docs.
Remaster your photos with AI
Retouch images and clean up blurry photos with Photo Remaster, powered by the advanced NPU on Galaxy Book5 Pro. The snappy tool uses a smart algorithm that gives all-new life to your snaps and makes every detail shine — just like magic.
From first draft to fine art
Need a custom image for a presentation? Use Cocreator in Paint — sketch your idea and watch as AI transforms it into artwork. Edit, regenerate and apply finishing touches using simple prompts.
*Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.***Requires internet connection.****Optimised for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish). Content-based and storage limitations apply.
Go global with real-time translations
Catch every word in conference calls with Live Captions. AI automatically detects speech in meetings and video streams and converts it into English captions in real time, helping you to stay in the know.
*Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.***Requires internet connection.****Optimised for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish). Content-based and storage limitations apply.
Launch AI with one press
A single press is all it takes to launch Copilot — the dedicated key on the keyboard of Galaxy Book5 Pro puts personalised AI assistance at your fingertips for instant access when you need it.
*Copilot is available in select global markets and will be rolled out to additional markets over time. Copilot functionality is limited and has specific system requirements.Display
Dynamic AMOLED 2X. Vivid visuals come to life
From detailed presentations to vibrant content, it all looks captivating on the high-resolution Dynamic AMOLED 2X display. With vivid colours, smooth motion and reduced blue light emission for eye comfort, this brilliant screen is a sight to behold.
*Screen image simulated for illustrative purposes. **Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.***Blue light emission is reduced compared with conventional LCD displays.****The Dynamic AMOLED 2X display used in Galaxy Book5 Pro has received the "Eye Care" certification from SGS based on its ability to drastically reduce the harmful effects of blue light. More information of this certification can be found on www.sgs.com/performance.
Dazzling views at any angle
Take in all the details on the anti-reflective screen thanks to Corning® Gorilla® Glass with DX. The surface treated cover glass with less than 2% reflectance decreases the amount of unwanted surface reflection, helping visuals to remain crisp and legible from a variety of angles.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**Corning® Gorilla® Glass with DX complements the legendary toughness of Corning® Gorilla® Glass to deliver both anti-reflective optics and improved abrasion resistance. Corning’s glass composite enhances display readability through a 75% improvement in front surface reflection, versus standard cover glass, and increases the display contrast ratio by 50% with the same display brightness.
Control at your fingertips
Galaxy Book5 Pro's touchscreen puts control at your fingertips. Navigate through apps and menus, edit content, fine-tune project details and more using intuitive multi-touch gestures that enhance productivity and creativity at every touch.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.
Vision Booster. Look on the bright side
See your content clearly even in the bright outdoors with Vision Booster. An intelligent algorithm uses tone mapping to adjust the contrast and colours depending on the light conditions, so your views stay vivid in various environments.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**Vision Booster feature available only when HDR Mode is turned off.Stay powered up with a long-lasting battery
Charge once to stay productive with the long-lasting battery of Galaxy Book5 Pro 14", supporting up to 21 hours of video runtime. To power up, plug in the compact charger to get up to 41% in just about 30 minutes using fast charging.
*Typical value of battery capacity tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 73.9Wh (Galaxy Book5 Pro 16") and 62.1Wh (Galaxy Book5 Pro 14").**Based on results from internal lab tests for local video playback time conducted by Samsung. Tested with results from a pre-release version of the device using inbox 65W charger under settings (1080p video playback from video files stored on the device's local storage, player-Windows video players (Media Player, Movies & TV, Films & TV) with full screen, brightness-150nits, wired earphone with default volume, airplane mode on, keyboard backlight off) without connection to Wi-Fi or mobile network, measuring the time until the device is discharged to 2%. Battery life varies significantly depending on settings, network environment, usage patterns and other factors. Actual charging speed may also vary depending on the actual usage, charging conditions and other factors.***Battery capacity, video runtime on a full charge and amount of charge that can be charged in 30 minutes vary by model and configuration. Galaxy Book5 Pro 16" model features a 76Wh (typical) battery, supports up to 25 hours of video runtime on a full charge and can be charged with up to 35% charge in 30 minutes. Galaxy Book5 Pro 14" model features a 63Wh (typical) battery, supports up to 21 hours of video runtime on a full charge and can be charged with up to 41% charge in 30 minutes.****The inbox charger and data cable are USB Type-C.*****Using the original Samsung data cable and charger is recommended.
Amp it up with quad speakers
Boost your viewing experience with the rich and deep audio of the quad-speaker system on Galaxy Book5 Pro 14". The four speakers are tuned with Dolby Atmos surround sound, so you feel fully immersed.
*The quad-speaker system on Galaxy Book5 Pro 14" features two woofers (5W max each) and two tweeters (2W each).
Brighten up video calls with Staggered HDR
Jump into online meetings confidently with Staggered HDR. Your webcam video stays crisp and vivid with a wide dynamic range, so you are camera-ready for calls in the office or on the go.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.
Smarter touchpad. Dongle-free ports
Navigate easily using the touchpad with adaptive palm rejection — control your taps with precision thanks to palm monitoring on the subdivided palm area, reducing the chance of accidental touches. Plus, connect devices to your workstation using the two built-in Thunderbolt 4 ports, HDMI, USB-A, microSD card slot and Headphone/Mic.
*Port layout may vary by model.**Actual speed of USB may vary depending on user environment.
Wi-Fi 7. Full speed ahead
Go online, stay online — Wi-Fi 7 is up to 4.8x faster than Wi-Fi 6, letting you connect reliably with lightning speed. Join online meetings, share updates and stay in touch easily with smooth real-time interactions and ultra-low latency.
*Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.**Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).
*Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.**Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).
Samsung Knox. Pro security
Safeguard your system with premium security from Samsung Knox. A dedicated security chip in the hardware is designed to shield you device in real time. Protected all around, your laptop's critical system data can stay safe from potential threats and breaches.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.
The connected power of Galaxy
Quick Share. Swift, safe transfers
Sharing pics, docs and massive files between Samsung Galaxy devices is a breeze with Quick Share. Connect devices via direct wireless pairing for instant transfers, even if it's something sensitive — the private sharing feature encrypts your data with blockchain technology for safekeeping.
*Available on devices with One UI 2.1 or above, with Android Q OS version or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited.
Multiple devices, unified control
With Multi Control, multitask seamlessly across Samsung devices using your PC's keyboard with a mouse. Navigate through menus, access files and data, copy and paste content easily between your laptop and your smartphone, Galaxy Tab, Samsung TV or Smart monitor.
*Each device must be registered with a single Samsung Account and connected to the same Wi-Fi network.**Multi control requires updated Galaxy phones and tablets with One UI 5.1.1 or above and Galaxy Book series devices released in 2021 or later with Samsung Settings v1.5(Intel) or Samsung Settings v3.3(ARM) and 2024 TVs or 2024 Smart monitors.***Some functions(such as Copy & Paste or Drag & Drop) may not be available when using certain device models and apps.****Feature availability may vary by region.*****Screen image simulated for illustrative purposes. Actual UX/UI may be different.
Bring along your Tab as a Second Screen
Double your workspace by connecting Galaxy Tab as an additional display to your PC. Link the devices with just a click on your laptop, then take advantage of the extra space on Galaxy Tab with Extension, Duplicate and Rotation modes to rearrange your view.
*For a better experience, both devices must be signed in to the same Samsung account.**Available on select Samsung Galaxy Tab models only, including Galaxy Tab S10+, Tab S10 Ultra, Tab S9, Tab S9+, Tab S9 Ultra, Tab S9 FE, Tab S9 FE+, Tab S8, Tab S8+, Tab S8 Ultra and Tab Active4 Pro with One UI 3.1 or later versions installed.***Available on Samsung Galaxy Book series devices with Windows 10 2004 OS or later version installed. Some additional functions are supported only on Samsung Galaxy Book series devices.****Some apps may not support this feature for content protection purposes.
Access your mobile world on PC
Connect your smartphone to your PC via Phone Link to access recently viewed webpages or launch up to 5 mobile apps right from your laptop. Use smart AI features from your Galaxy smartphone and get an expanded view on the big screen of Galaxy Book5 Pro.
*Connect your Samsung Galaxy device to Windows PC via Link to Windows app on your phone and Microsoft Phone Link app on your PC. Sign in with the same Microsoft account on both devices and follow the setup prompts.**Link to Windows is preloaded on select Samsung Galaxy devices. Microsoft Phone Link requires Windows 10 or above. For best performance, connect both devices to the same Wi-Fi.***Some mobile apps may restrict screen sharing. Galaxy AI features and availability may vary by device.****Samsung account login may be required for certain Galaxy AI features.*****Samsung makes no guarantees on the accuracy, completeness or reliability of AI output.******Images simulated. Sequences shortened. Actual UI may differ.*******Galaxy AI features are free until the end of 2025 on supported devices. Different terms may apply for AI features provided by third parties.Frequently Asked Questions
How are Galaxy Book5 Pro and Galaxy Book5 Pro 360 different? Which model is good for me?
Galaxy Book5 Pro and Galaxy Book5 Pro 360 are high-performance laptops with intelligent Copilot+ PC and Galaxy AI features and powerful Intel® Core™ Ultra processors (Series 2). Both are great for professional tasks and intensive workloads.If you are looking for a high-end, portable laptop, Galaxy Book5 Pro is ideal for you. It comes in 16" and 14" sizes. The 14" model weighs just 1.23kg with a 11.6mm profile, making it easy to carry on the go.If you need a laptop for note-taking, design and creative pursuits, the 2-in-1 Galaxy Book5 Pro 360 with S Pen support is right for you.
*Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Thickness, weight and color availability may vary by model, configuration and country.***Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.What processor does Galaxy Book5 Pro have?
Galaxy Book5 Pro has a powerful processor delivering incredible next-gen AI PC performance. Speed through heavy workloads, complex 3D model rendering, programming, AI-intensive tasks and more.Galaxy Book5 Pro is equipped with an Intel® Core™ Ultra processor (Series 2). The 16" model has an NPU capable of up to 47 TOPS, a CPU with up to 17% and GPU with up to 20% improved performance compared with Galaxy Book4 Pro 16" model. The 14" model features an NPU capable of up to 47 TOPS, a CPU with up to 29% and GPU with up to 26% improved performance compared with Galaxy Book4 Pro 14" model.
*CPU and GPU specifications may vary depending on model, country, or region.**NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support 40 TOPS and 47 TOPS respectively.***The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 Pro 16" with Intel® Core™ Ultra 7 (Series 2) 258V processor and Galaxy Book4 Pro 16" with Intel® Core™ Ultra 7 (Series 1) 155H processor, as well as between Galaxy Book5 Pro 14" with Intel® Core™ Ultra 7 (Series 2) 258V processor and Galaxy Book4 Pro 14" with Intel® Core™ Ultra 7 (Series 1) 155H processor.****Please refer to the product page for detailed restrictions of each feature and specification differences between Galaxy Book5 Pro 16" and Galaxy Book5 Pro 14".What AI features does Galaxy Book5 Pro have?
Galaxy Book5 Pro supports intelligent Copilot+ PC and Galaxy AI features, enhancing your everyday laptop productivity.Use Galaxy AI features such as AI Select to instantly get search results for text, images and QR codes, or Photo Remaster to upscale and retouch your photos with ease.Copilot+ PC features provide personalized AI assistance. Use Recall to look through past task history on your PC, Live Captions to get real-time translation, or Cocreator in Paint to transform your bright ideas into works of art.
*Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**AI features require internet connection and Samsung or Microsoft account login.***AI features service or function availability may vary by country, language or device model. Availability of supported languages may vary. Certain languages may require language pack download. ****Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.*****Please refer to the product page for detailed restrictions of each feature.What is the battery life of Galaxy Book5 Pro?
Galaxy Book5 Pro is a laptop supporting long-lasting battery life, so you can stay productive for as long as you need.Galaxy Book5 Pro 16" model supports up to 25 hours of video runtime and Galaxy Book5 Pro 14" model up to 21 hours.If you run low on battery, don't worry. Galaxy Book5 Pro supports fast charging — simply plug in and get up to 35% charge in just about 30 minutes on the 16" model and up to 41% on the 14" model.
*Based on results from internal lab tests for local video playback time conducted by Samsung. Battery capacity, video runtime, battery life on a full charge and amount of charge that can be charged in 30 minutes vary by model and configuration.**Please refer to the product page for detailed restrictions of each feature and specification differences between Galaxy Book5 Pro 16" and Galaxy Book5 Pro 14".Does Galaxy Book5 Pro have a touchscreen?
Galaxy Book5 Pro features a 3K(2880x1800) WQXGA+ high-resolution Dynamic AMOLED 2X touchscreen. The display supports intuitive multi-touch gestures and up to 120Hz refresh rate for a smooth and fluid user experience.Galaxy Book5 Pro is available in two sizes — 16" and 14". Models in both sizes are equipped with displays with identical specifications.
*Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.**The Dynamic AMOLED 2X display used in Galaxy Book5 Pro has received the "Eye Care" certification from SGS based on its ability to drastically reduce the harmful effects of blue light. More information of this certification can be found on www.sgs.com/performance.Specifications
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Windows 11 Pro
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CPU
Intel® Core™ Ultra 7 Processor 258V (P-core Up to 4.8 GHz 12 MB LLC Cache)
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GPU
Intel® Arc™ 140V GPU (16GB)
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GPU Type
Shared
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NPU
Intel® AI Boost
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Size (inch)
16.0"
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Resolution
2880 x 1800 (WQXGA+)
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Type
Dynamic AMOLED 2X, Anti-Reflective
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Touch Screen
Yes
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Memory Capacity
32 GB
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Memory Type
LPDDR5X (On Package)
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Storage Capacity
512 GB
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Storage Type
NVMe SSD
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Number of Storage Slots
2
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Colour
Gray
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Form Factor
Laptop
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Speaker
Quad Speakers
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Smart Amp
Yes
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Sound Effect
Dolby Atmos®
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Mic
Dual Array Digital Mic
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Camera
2.0 MP
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Wi-Fi
Wi-Fi 7, 802.11 be 2x2
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Bluetooth Version
Bluetooth v5.4
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HDMI
1 HDMI 2.1 (Supports 8K@60Hz, 5K@120Hz)
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USB
2 Thunderbolt™ 4, 1 USB3.2
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External Storage Support
MicroSD
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Earjack
1 Headphone out/Mic-in Combo
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Keyboard
Pro keyboard with Numeric key
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Keyboard Backlit
Yes
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Touchpad
Clickpad
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TPM
Yes
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FingerPrint Reader
Yes
-
Battery Capacity (Wh, Typical)
76.1
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AC Adapter
65W USB Type-C Adapter
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USB PD Support
Yes
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Power Required for Charging (Min / Max, W)
60 | 65
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Dimension (WxDxH, mm)
355.4 x 250.4 x 12.5 mm (13.99" x 9.86" x 0.49")
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Weight (kg)
1.56 kg (3.44 lbs)
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Ambient Light Sensor
-
SmartThings Support
Yes
Reviews
Galaxy Book5 Pro (16", Core Ultra 7, 32GB)
- Customers praise the premium aluminum finish, lightweight design, and refined build quality that feels luxurious and durable daily.
- Reviewers highlight the exceptional anti-glare display with excellent color accuracy, brightness, and fluid touchscreen responsiveness.
- Most customers report impressive battery endurance lasting a full workday even under moderate to heavy use.
- Many appreciate seamless integration with Galaxy phones and earbuds, with Samsung Flow enhancing cross-device productivity.
- Some note the compact keyboard has short key travel and mention limited USB-A ports as minor drawbacks.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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37 Reviews
2025-11-20
Service clients Samsung
Bonjour Bobbywatson, Nous comprenons que votre expérience n'ait pas été conforme à vos attentes. La satisfaction de nos clients est une priorité, et nous sommes conscients de la situation frustrante que cela peut engendrer. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-10-12
Service clients Samsung
Bonjour Roki5, Merci d'avoir partagé votre point de vue sur notre Galaxy Book5 Pro. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-08-11
Service clients Samsung
Bonjour Hak_samsg, Merci pour votre soutien et votre retour d'expérience précieux ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2026-07-12
Service clients Samsung
Bonjour Juliencc, Merci d'avoir partagé votre point de vue sur notre Galaxy Book5 Pro. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Cordialement Charlie, Service clients Samsung
2025-07-25
Service clients Samsung
Bonjour IEdTI, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous ! Nous sommes ravis que vous appréciiez notre Galaxy Book5 Pro ! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-09-30
Service clients Samsung
Bonjour Jo27, Merci beaucoup! Nous sommes ravis que vous appréciiez notre Galaxy Book5 Pro! Nous regrettons les problèmes que vous avez rencontrés avec notre produit. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Charlie, Service clients Samsung
2025-10-12
2025-09-30
Service clients Samsung
Bonjour Lechiffre, Merci d'avoir partagé votre point de vue sur notre Galaxy Book5 Pro. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. N'hésitez pas à faire un tour sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2026-01-11
Service clients Samsung
Bonjour MarcotteBiscotte, Votre avis positif sur notre Galaxy Book5 Pro est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. Votre recommandation est très appréciée. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. N'hésitez pas à faire un tour sur notre site pour profitez de nos dernières offres et complétez votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2026-01-25
2025-11-28
Service clients Samsung
Bonjour madjidmzn60, Merci de partager vos impressions sur notre Galaxy Book5 Pro. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Pour trouver une solution adaptée à votre situation, nous vous invitons à contacter l’un de nos collaborateurs: https://www.samsung.com/fr/support/contact Nous restons à votre disposition. Cordialement Charlie, Service clients Samsung
2025-12-21
2025-04-10
CX
We're thrilled to hear that the Galaxy Book5 Pro is delivering the speed, power, and seamless connectivity you need! At Samsung, we design our devices to work in harmony, and it's fantastic to know that your experience is smooth and effortless. With the stunning display, lightweight design, and powerhouse performance, we aimed to create a laptop that keeps up with every demand. Thanks for sharing your thoughts, we're so glad you're enjoying it! ^CH at Samsung Support
2025-06-15
2025-08-03
2025-10-05
Service clients Samsung
Bonjour Paul59,\nVotre avis positif sur notre Galaxy Book5 Pro est une véritable source d'inspiration pour toute notre équipe! Nous sommes ravis de contribuer à rendre votre expérience exceptionnelle. \nConnectez-vous sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung: https://www.samsung.com/fr/\nNous espérons vous revoir très prochainement !\nCordialement\nAlex, Service clients Samsung
2026-04-12
Service clients Samsung
Bonjour Romiroya, Un immense merci d'avoir pris le temps de partager votre expérience! Nous sommes heureux que votre Galaxy Book5 Pro vous apporte une entière satisfaction. Votre recommandation est très appréciée. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Charlie, Service clients Samsung
2025-08-11
2025-02-22
2025-04-29
2025-10-19
Service clients Samsung
Bonjour 900fireblade, Merci pour avoir fait le choix d'un produit Samsung ! Nous sommes enchantés de constater votre satisfaction à l'égard de notre Galaxy Book5 Pro! Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-04-29
2025-08-14
Samsung
Continue enjoying every moment with your Galaxy Book5 Pro! ^CL at Samsung Support
2025-05-03
2025-12-18
2025-12-11
2025-10-26
Service clients Samsung
Bonjour Mbe28, Merci beaucoup! Nous sommes ravis que vous appréciiez notre Galaxy Book5 Pro! Votre satisfaction est notre priorité, et nous sommes enthousiasmés que nos produits répondent à vos attentes. N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-04-19
Service clients Samsung
Bonjour Zorg38, Merci d'avoir partagé votre point de vue sur notre produit. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. N'hésitez pas à faire un tour sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-04-19
2026-06-14
Service clients Samsung
Bonjour ChrisOmor, Merci de partager vos impressions sur notre Galaxy Book5 Pro. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Pour toute suggestion sur la manière dont nous pourrions nous améliorer, n'hésitez pas à partager vos idées sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Charlie, Service clients Samsung
2025-04-19
2025-04-27
Service clients Samsung
Bonjour Bou3109, Merci pour le partage de votre avis ! Nous sommes ravis de constater que vous êtes entièrement satisfait de votre Galaxy Book5 Pro. N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement ! Cordialement Alex, Service clients Samsung
2025-12-11
2025-08-10
2025-04-29
2025-10-16
Service clients Samsung
Bonjour Ahrthy, Samsung vous remercie d'avoir partagé votre avis si complet et détaillé. Votre satisfaction est la plus grande récompense pour nous. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Découvrez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-10-02
Service clients Samsung
Bonjour Enguerrand dT, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy Book5 Pro. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
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Solutions & Tips
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