Priority support.
Tailored to your devices.
What is Premium Plus?
Premium Plus is designed for customers who have a Galaxy Z Fold8 Ultra, Fold8, Flip8, S26 Ultra, S26+, S26 and want more than standard support. We will deliver faster response times, priority handling and exclusive services, ensuring minimal downtime and a seamless ownership experience. With Premium Plus, you’re not just supported - you’re prioritised1 .
Key Services
Fast Track Support
Whether it’s over the phone or online chat, our team is ready to support you.
Should you need to contact us, you will receive fast tracked, dedicated support from our Samsung Experts.
Smart Switch
Switching made easy
It's never been easier to switch to a Fold8 Ultra, Fold8 or Flip8 device. Find out how to transfer smartphone data to your new device in a matter of moments with Smart Switch.
Remote Support
Switching from iOS? Our Samsung experts can guide you step-by-step with remote support to make your switch simple and stress-free.
Chatbot
Get guided help for iOS switching through our Chatbot. Head to our contact page to speak with an expert.
1Products included in Premium Plus are Galaxy Z Fold8 Ultra, Fold8, Flip8, S26 Ultra, S26+, S26.
