Help and support for your products
Welcome to Samsung Support
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Need some help locating your model number? Select your product
from the menus below and we'll show you where your number is.
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Topics
Your help options
Troubleshoot and Book a Repair
Support for your mobile device, TV, Home appliance and computing products.
Samsung Account
Get connected with Samsung Account. Your gateway to all things Samsung.
Warranty & Registration
![Repair]()
![Repair]()
Register your product and find out what’s covered with your warranty.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Accessibility Support
Explore product accessibility tips, web compliance and our accessibility contact options.
Eco-conscious Service
Take a look at some of Samsung Support’s Eco-conscious initiatives.
Maintenance Mode
How to activate Maintenance Mode to protect your device data during a repair.
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
Find out the various ways to backup and restore data on your Galaxy device.
How to guides
Premium Plus
Faster response, priority handling and exclusive services for your high-value devices
Interactive TV Simulator
Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
* Purchase from Samsung.com by 06.08.26. Only redeemable for a £100 discount when purchasing Galaxy Z Fold8 Ultra or Z Fold8. One (1) redemption per household; non-transferable. Samsung Student and Youth Store or Samsung Enhanced Partnership Program excluded. UK residents 18+ only. You must checkout using PayPal as the payment method.
** Apply code at checkout when trading in a selected smartphone to redeem £100 discount.