How to enable the Wi-Fi calling function on a Galaxy phone
How to Enable Wi-Fi Calling on Samsung Galaxy Phones
Wi-Fi Calling allows you to make and receive calls over a Wi-Fi network when cellular coverage is weak or unavailable. This feature requires an active SIM card from a participating carrier and a stable Wi-Fi connection. Follow the steps below to enable Wi-Fi Calling on your Samsung Galaxy device.
1. Check Software and App Updates
Before enabling Wi-Fi Calling, ensure your device's software and related apps are up to date. Outdated software can prevent the feature from working correctly.
- Open Settings.
- Tap Software Update.
- Select Download and Install.
- Follow the on-screen instructions to complete the update.
2. Enable Wi-Fi Calling
Once your software is updated, you can turn on Wi-Fi Calling. Note that availability depends on your carrier and region.
- Open Settings.
- Go to Connections > Wi-Fi Calling.
- Toggle Wi-Fi Calling to enable it.
Alternatively, you can enable Wi-Fi Calling from the Quick Settings panel:
- Swipe down from the top of the screen.
- Tap the Wi-Fi Calling icon to turn it on.
3. Verify Wi-Fi and SIM Card Requirements
To use Wi-Fi Calling, ensure the following conditions are met:
- Your phone is connected to a stable Wi-Fi network. Weak or unstable signals may prevent the feature from working.
- An active SIM card from a carrier that supports Wi-Fi Calling is inserted. Contact your carrier to confirm compatibility.
4. Troubleshoot Wi-Fi Calling Issues
If Wi-Fi Calling isn't working, check the following:
- Ensure your device is connected to a Wi-Fi network. Open the Quick Settings panel and verify the Wi-Fi icon is active.
- Confirm your SIM card is active and compatible with Wi-Fi Calling. Contact your carrier if unsure.
- Restart your phone to refresh network connections and resolve temporary glitches.
Supported Samsung Galaxy Devices
Wi-Fi Calling is available on most Samsung Galaxy devices, including the Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series. Availability may vary by model and software version.
Related Samsung Support Topics
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