What is S-Care Extended Warranty for TV & Home Appliances?
The Samsung Care Extended Warranty for TV & Home Appliances is designed to give customers peace of mind and extended protection for their Samsung televisions and home appliances. It acts as an extension of the limited warranty, ensuring that your product remains covered for:.
An additional 24 months for TV after the original warranty expires &
An additional 36 months for Home Appliances after the original warranty expires.
Only available for purchase on Samsung.com or Shop App with an eligible TV or Home Appliance. Coverage begins on your Samsung S-Care purchase delivery date.
24/7 Support
Get the most out of your TV & Home Appliance
for set-up help or troubleshooting
Extended Coverage
Enjoy the same benefits as your original Samsung Warranty
for an extra 24 months for TV
and 36 months for Home Appliances
Get 5% Off
Get 5% off on your first purchase on
Samsung.com or the Shop App
We’ve Got you covered with Extended Warranty
Give your Samsung devices the ultimate protection with Samsung S-Care
Extended Warranty. It offers 24 months for TV and 36 months for Home Appliances of extended coverage and complete peace of mind. Enjoy expert repairs with
genuine Samsung parts, absolutely free for any factory defects throughout the warranty period.
Key benefits at a glance
Extended Warranty Prices
Valid for 24 months
The Extended Warranty Prices reflect the current prices as of June 2026 and Samsung has the right to update the Extended Warranty prices at any time. Prices may vary based on models.
How to buy S-Care
1. Buy your product from Samsung.com
Choose your new TV or Home Appliance and add it to your cart.
2. Add S-Care during checkout
Only available for purchase online with an eligible product
3. Finalise your order
Check your order information and complete your purchase on Samsung.com
Facts to know about the Extended Warranty
Frequently asked questions
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What is the Samsung S-Care Plan?The Samsung Service Plan is an extended warranty that adds 24 months of coverage to your Samsung Television and 36 months of coverage to your Samsung Home Appliance after the warranty expires. It provides the same benefits as your original warranty, giving you peace of mind and long‑term protection.
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Which products are eligible?• Selected Samsung televisions purchased from 25 July 2025 onwards.
• The Service Plan must be purchased from Samsung.com
• Selected Samsung Home Appliance purchased from 22 June 2026 onwards. -
How long does the Service Plan last?The plan runs for 24 months for TV and 36 months for Home Appliances, starting immediately after your warranty expires.
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What is covered under the Service Plan?The Service Plan covers the same events as your original Samsung Warranty. If it’s included in the manufacturer’s warranty, it’s included here too.
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What is not covered?Anything excluded under the Samsung warranty will also be excluded under the Service Plan. Customers are responsible for costs related to exclusions.
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How do I claim my Service Plan benefits?To claim your benefits:
• Call Samsung Customer Care at 0860 726 7864.
• Visit a Samsung Authorized Service Centre. Find your nearest centre here: Samsung Service Centre Locator.
-Provide your Plan Confirmation and original proof of purchase. -
How do I receive my Plan Confirmation?Your Plan Confirmation will be sent to the email address you registered on Samsung.com when purchasing the Service Plan.
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Can I buy one Service Plan for multiple products?No. A separate Service Plan must be purchased for each Samsung Television and Home Appliance product.
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Where is the Service Plan valid?The Service Plan is valid only in South Africa and applies to eligible Samsung Televisions and Home Appliances purchased locally.
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Who can I contact for support?For S‑Care customer support and queries:
• Tel: 0860 491 600
• Email: zaservice@samsung.com -
Can I cancel Samsung S-Care for TV & Home Appliances?Yes. You may cancel this Service Plan at any time during the Plan Term for any reason by giving Samsung 20 (twenty) business days' notice in writing of Your intention to do so via this email address: zaservice@samsung.com.
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How do I Buy Samsung S-Care for TV & Home Appliances?You can buy Samsung S-Care exclusively on Samsung.com with the purchase of an eligible Television and Home Appliance product.
Simply add Samsung S-Care to your cart during checkout.
Only one Samsung S-Care pack can be purchased for each eligible product. -
How much does Samsung S-Care for TV & Home Appliances cost?Prices may vary based on the models. Please see the full list for the costs. Television and Home Appliance