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FAQs
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What is Samsung Week, and what can I shop?
Samsung Week is our representative annual campaign, held around our founding anniversary on November 1. It brings together Samsung’s latest innovation and premium flagship lineup—including Galaxy Z Fold8, Galaxy S26 Ultra, Bespoke AI Refrigerator Family Hub 9”, Micro RGB and Bespoke AI Laundry Combo—all in one place so you can discover new ways to live smarter.
Whether you’re upgrading a single device or building a smarter, more connected home, Samsung Week is the perfect time to find what’s right for you.
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How can Samsung AI products make everyday life smarter?
Samsung Week brings together Samsung AI products built for how you actually live.
- • For work on the move — Galaxy Z Fold8 Ultra makes multitasking effortless — unfold to reveal the 203.1mm main display and open Multi Window to check email and edit your schedule side by side. Galaxy Buds4 Pro’s Enhanced Active Noise Cancelling (ANC) reduces ambient noise, while Super Clear Call keeps your voice clear in noisy environments.
- • For smarter training and recovery — Galaxy Watch Ultra2’s trail running feature tracks altitude and cumulative ascent/descent in real time, backed by an 800mAh battery—35% larger than the previous generation—for longer outdoor sessions. Paired with the Galaxy S26 Ultra, Samsung Health flags unusual vital signs you might otherwise miss, then helps you go further: Fitness Index shows your overall fitness level based on 5 key metrics, while Daily Cardio Load gives you a clear view of your current strain and recovery, so you know when to push harder and when to rest.
- • For creators in the kitchen — Bespoke AI Refrigerator’s AI Vision Inside automatically recognizes select foods and suggests recipes, while helping you track expiration dates to reduce waste. Galaxy Z Fold8’s dual 50MP Wide and Ultra Wide cameras capture every step from prep to plate in high-resolution detail, with the expansive main display making it easy to review and edit your shots.
- • For immersive family entertainment — Micro RGB’s Glare Free technology and AI Engine Pro deliver vivid viewing for movies and sports, while AI Gaming Optimiser takes gaming further. 11.1.4ch Soundbar’s Game Mode Pro tunes audio in real time based on your console and the game genre you’re playing.
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Which product is right for me this Samsung Week?
This Samsung Week, our Personalized Lifestyle Curator recommends the latest Samsung AI products that actually fit your lifestyle, based on the devices you own and how you use your apps and services.
To unlock these personalized recommendations, simply sign in to your Samsung Account and opt in to marketing consents—then we’ll match products that work seamlessly with your current devices, so you always find the right upgrade for you.
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What are the benefits of buying direct from Samsung.com?
Samsung.com is the official place to discover Samsung's latest premium lineup with complete confidence. Whether you're browsing Galaxy smartphones, TVs, or Bespoke AI appliances, buying direct means buying smarter this Samsung Week.
When you buy direct, you can also enjoy:
- • Samsung Rewards: Earn Rewards points on every purchase. Plus, during Samsung Week, enjoy an exclusive additional discount at 1.5x the usual value, available only for a limited time.
- • Samsung Care+: Get coverage for accidental damage—including drops, spills, and cracked screens—and mechanical breakdowns, backed by Samsung's own experts, so your device keeps performing like new.
- • Trade-in / Trade-up: Trade your old devices and get an instant discount on the latest Samsung product.
- • You may qualify for up to 30% off in Samsung Offer Program. Learn more
- • Online exclusive colors: Explore smartphones in exclusive colors available only from Samsung.com this Samsung Week.
Together, these make Samsung.com the best place to shop this Samsung Week.
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What payment options are available for Samsung Week purchases?
Samsung.com gives you flexible ways to pay, so you can shop on your terms:
- • Instant Discount at Checkout: Enjoy an instant discount or extra cash rewards when you pay with eligible cards.
- • Buy Now, Pay Later: Check out today and pay on your schedule — split the cost into smaller payments, or settle in full within [xx] days.
- • Interest-Free Installments: Spread your payments with 0% APR on selected models.
- • Pay with Samsung Galaxy Card on samsung.com and earn 5% cash rewards on eligible purchases. Terms apply. Learn more.
Choose a payment option that fits your budget and enjoy flexible ways to purchase the latest Samsung products during Samsung Week.
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How do I track my Samsung Week order, and what are the delivery options?
Once your order is placed, you can check its status anytime under My Orders, with live updates from dispatch through to delivery. Samsung.com offers free next-day delivery on mobile products (smartphones, tablets, wearables, and computing), along with a range of delivery and installation services for larger items like TVs and home appliances.
For full details on delivery timings, coverage, and what to expect, see our Delivery and Installation guide.
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Where can I get help or support for my product?
You'll find setup guides, user manuals, troubleshooting support, and software updates anytime in our Support home, so you can get the most out of your Samsung devices.
If you need help choosing the right product before you buy, our experts are available 7 days a week through Live Chat to provide product advice and live demonstrations.
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What subscription services and benefits are available?
Selected Galaxy products come with complimentary access to premium subscription services allowing you to enjoy additional benefits with your new device from day one.
The included subscription benefits vary depending on the product you purchase:
Galaxy Z Fold8, Galaxy Z Fold8 Ultra, Galaxy Z Flip8, Galaxy S26 FE , Galaxy Tab S12
— Google AI Pro (Offer period: 1 Aug 2026 – 1 Aug 2027)
Enjoy 6 months of Google AI Pro at no cost. Unlock 5TB of secure cloud storage and expanded access to Gemini Notebook to turn multiple sources into meaningful insights.
Galaxy Watch Ultra2, Galaxy Watch9
- • — Strava (Offer period: Aug 2026 – Jul 2027)
Get a free 60-day Strava subscription. Track your pace and heart rate in real time — all from your wrist. To activate your free subscription, open the Strava app on the mobile, go to Settings, and tap the '60 days of Strava. Free.’
- • — iFIT (Offer period: Aug 2026 – Dec 2026)
Get 2 months of iFIT free. Choose from hundreds of strength, yoga, HIIT, and recovery workouts in Samsung Health, or pair your Galaxy Watch with Ifit-enabled machines. To activate your free trial, open the Samsung Health app, go to Settings > Promotions, and tap the iFIT banner.
Purchase an eligible product within the offer period above. Availability may vary by market.
* Contains AI-generated images with post-editing applied.
* Samsung account login may be required for certain AI features.
* Image simulated for illustrative purposes only. Actual UX/UI may vary depending on software version, model, region, and other factors.
* Product availability may vary by country or carrier.
1. AI Wash+ & Dry+'s fabric sensing uses an AI algorithm to detect various fabric types for loads up to 2kg (for AI Wash: Cotton, Delicates, Towels, Denim, Outdoor; for AI Dry: Normal, Denim, Towels, Delicates). A turbidity sensor operates for all wash loads, and a weight sensor operates for all dry loads. Mixed fabrics may reduce detection accuracy. Specifics of these functions may vary by model and region. Actual results may vary depending on individual use. To prevent wear, wash and dry like fabrics together.
*Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
*Sleep Coaching requires sleep data of at least 7 days, including 2 days off.
2. To receive Rewards points you must be a Samsung Rewards member and be signed-in to your Samsung Account at the time of purchase. Rewards points will appear in your Samsung Account 15 days after your order has been delivered. Rewards points will not be awarded if product/s are returned.
3. Art Store subscription and Samsung Account connection required to access full selection of artwork. Fees apply to subscription service. Art pieces in the Art Store are subject to change without prior notice.
4. AI Recipe does not account for individual dietary, religious, or personal preferences. Please review and verify settings before starting and supervise the cooking process
5. Only supported on Samsung ovens with SmartThings connectivity. Feature may be unavailable on certain models.
*The available retailers will vary depending on your country/region, which is automatically detected based on your IP address. Feature may be unavailable in certain countries/regions.
**10/9/2026 - 12/31/2026, for a limited time, while supplies last, purchase a new Galaxy S26 Ultra device (“Qualifying Purchase”) on samsung.com or in the Shop Samsung App and receive $150 Samsung Credit ("Gift") towards additional, eligible products. Gift cannot be applied to the Qualifying Purchase device(s) and must be used at the time of purchase towards purchasing eligible Buds, Watches, Tablets, select accessories, or Samsung Care+. Gift is a one-time use e-certificate; any value not used is lost. Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
ҹ10/9/2026 - 12/31/2026; purchase the latest Galaxy Z Fold8 device on samsung.com or in the Shop Samsung App and receive $200 Samsung Credit ("Gift")—purchase required. The Gift cannot be applied to the purchased device(s) and must be used at the time of purchase towards purchasing additional eligible products (select Galaxy Buds, Watches, Accessories, and Tablets Care+) on samsung.com or in the Shop Samsung App. Gift will be applied automatically. Gift is a one-time use e-certificate; when first used, any value not used is lost and must be used at the time of purchase. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit. ₽10/7/26 – 10/31/26, use code PYPL100 to get $100 discount on Galaxy Tab S12 Series products purchased from samsung.com/us using PayPal as the payment method. Discount code can be used in conjunction with other discounts and promotions. One (1) redemption per transaction; non-transferrable. Max 1,500 rewards. This offer may be moderated or terminated at any time.
θ For a limited time only, on Samsung.com/Shop Samsung App, or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more.
Ħ10/9/26 – 12/31/26; purchase the latest Galaxy Z Fold8 U device on samsung.com or in the Shop Samsung App and receive $200 Samsung Credit ("Gift")—purchase required. The Gift cannot be applied to the purchased device(s) and must be used at the time of purchase towards purchasing additional eligible products (select Galaxy Buds, Watches, Accessories, Tablets and Care+) on samsung.com or in the Shop Samsung App. Gift will be applied automatically. Gift is a one-time use e-certificate; when first used, any value not used is lost and must be used at the time of purchase. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
ѣ10/9/26 – 11/2/26; purchase the latest Galaxy Z Flip8 device on samsung.com or in the Shop Samsung App and receive $100 Samsung Credit ("Gift")—purchase required. The Gift cannot be applied to the purchased device(s) and must be used at the time of purchase towards purchasing additional eligible products (select Galaxy Buds, Watches, Accessories, Tablets and Care+) on samsung.com or in the Shop Samsung App. Gift will be applied automatically. Gift is a one-time use e-certificate; when first used, any value not used is lost and must be used at the time of purchase. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit.
Й10/12/26 - 10/25/26 while supplies last, purchase a Galaxy Buds4 or Galaxy Bud4 Pro ("Qualifying Purchase") and receive a select Galaxy Buds4 or Buds4Pro Case on us (“Promotional Product”). Limited to 1 per Qualifying Purchase. If you return or cancel your Qualifying Purchase, you must return the Promotional Product at the same time or pay for the Promotional Product in full. Void where prohibited or restricted by law.