We got you

Samsung Care makes it easy
to get support on your schedule.

Find Support
Benefits

We got you with built-in support

Get peace of mind with a full year of Samsung Care — automatically included with every product.

Register your
product to unlock personalized support

Register now
Register your product to unlock personalized support Register your product to unlock personalized support

Sign in to access what's ready for you

Sign in / Sign up
Sign in to access what's ready for you Sign in to access what's ready for you

Schedule repairs and monitor status in real-time

Book an appointment
Schedule repairs and monitor status in real-time Schedule repairs and monitor status in real-time

Check warranty coverage for your products

View warranty
Check warranty coverage for your products Check warranty coverage for your products

Samsung Care for mobile products

Mobile service backed by expertise

Certified technicians and detailed checks ensure quality.

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Repair options
built around you

Choose walk-in, mail-in, or the We Come to You service — whichever works best for you.

Request a repair
Repair options built around you Repair options built around you





Rated #1 in Service
Experience in 2026†

This recognition is a testament to Samsung’s commitment to standing
by our customers.

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Rated #1 in Service Experience for Mobile Devices in 2026† Rated #1 in Service Experience for Mobile Devices in 2026†
Samsung Care for TV & home appliances

Support that covers 99% of the U.S.‡

Samsung Beyond Boundaries program brings in-home TV and appliance care almost anywhere.

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Smart support from Home Care Smart support from Home Care
Get alerts and tips for your connected appliances.1 Get alerts and tips for your connected appliances.1
Smart support from Home Care Smart support from Home Care
Learn more
Convenient care from Beyond Boundaries Convenient care from Beyond Boundaries
No matter where you live, we got you.‡ No matter where you live, we got you.‡
2024 Stevie® Awards Gold Winner 2024 Stevie® Awards Gold Winner
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Built on training.
Backed by trust. Built on training.
Backed by trust.
Every tech is certified and background checked. Every tech is certified and background checked.
Built on training. Backed by trust. Built on training. Backed by trust.
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Real customer testimonials

Samsung Care provides outstanding product support from a team that truly care about your experience.

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Support

Get help and follow updates

Need help? We’re here.

Talk to a Samsung expert by phone, chat, email, or in the Samsung Members app — whatever works best for you.

Contact us
Need help? We’re here. Need help? We’re here.

Support that means business

Explore service plans, extended warranties, and expert care tailored for your business tech.

Business support
Samsung Care+ for business
Support that means business Support that means business

Stay in the loop

Receive personalized messages from Samsung Care — featuring service info, warranty updates, tips and more.2

Opt in
Stay in the loop Stay in the loop
Samsung Care+

Protect more with Samsung Care+

Protect your Galaxy

Cover your device against drops, spills and mechanical breakdowns, plus theft and loss coverage.
Learn more
Protect your Galaxy Protect your Galaxy

Protect appliances and electronics

Get peace of mind with expert repairs, 24/7 support, tutorials, power surge protection and more.
Learn more
Protect appliances and electronics Protect appliances and electronics

Discover Samsung products

Newest releases
TV & Audio
Phones
Wearables
Computers
Appliances
Monitors

Only with Samsung

Trade in and trade up

Trade in your old devices for instant credit towards the latest Samsung products.θ

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Trade in and trade up Trade in and trade up

Rest easy with Samsung Care+

Continued protection and 24/7 support after your manufacturer’s warranty ends.

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Rest easy with Samsung Care+ Rest easy with Samsung Care+

Save with Samsung
Offer Programs

Save up to 30% through exclusive savings for students, teachers, government, military and corporate employees. You could be eligible.4

Learn more
Save with Samsung Offer Programs Save with Samsung Offer Programs

‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). For home appliances and TVs, coverage includes 99% of delivery zip codes (excluding P.O. box, APO/FPO/DPO) by our largest retailer; in-warranty service only.

1Available on Android & iOS devices. A Wi-Fi connection, SmartThings app and a Samsung account are required.

2By signing up to receive texts, you agree to receive recurring automated personalized Care text messages (e.g. warranty reminders, product support content). Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy.

†Source: 2026 ACSI® Survey of customers rating their Cell Phone manufacturer. Samsung was rated #1 for Service Experience for Mobile devices. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index. For more about the ACSI, visit www.theacsi.org